Introduction
Waterscape Floating Apartments (“Waterscape”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit https://www.waterscape.au (the “Site”) or use our services. By accessing or using the Site you agree to this Privacy Policy.
Information We Collect
Information you provide directly
– Contact details: name email address phone number
– Booking information: arrival and departure dates number of guests payment method (we do not store full card details)
– Marketing preferences: newsletter sign-ups consent via checkboxes Information collected automatically
– Usage data: pages viewed time spent on pages referral source device type and IP address
– Cookies and tracking: small data files to remember your preferences personalise your experience and analyse site performance via Google Analytics
How We Use Your Information
We use your information to:
– provide and manage bookings confirm reservations and send itineraries
– communicate with you respond to inquiries and send updates or promotional offers if you have opted in
– improve our services troubleshoot technical issues and analyse site usage
– comply with legal obligations prevent fraud and meet tax requirements
Disclosure and Sharing
We do not sell or rent your personal information. We may share data with:
– Service providers such as payment gateways email platforms and IT support for the sole purpose of delivering our services
– Regulatory authorities when required by law or for safety audits
– Successors if Waterscape is merged or sold with notice so you can opt out
Cookies and Tracking Technologies
You can disable cookies in your browser settings but some Site features may not function correctly. We use cookies to:
– remember your site preferences
– personalise your experience
– improve security and performance
Your Rights and Choices
Under Australian privacy law you may have the right to:
– access and obtain a copy of your personal data
– correct or update any inaccuracies
– request deletion of your data subject to legal retention requirements
– opt out of marketing communications at any time by emailing Info Waterscape Floating Apartments <info@waterscape.au> To exercise these rights please contact us at info@waterscape.au or write to:
Waterscape Floating Apartments
13685 Bussell Hwy
Augusta WA 6290
Security
We implement industry-standard measures such as SSL encryption firewalls and access controls to protect your data. However no system is completely secure—please notify us immediately of any suspected breach.
Children’s Privacy
Our Site is not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a child has submitted information please contact us to have it removed.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices—please review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the change. We encourage you to check this page periodically.
Contact Us
For questions or concerns please email Info Waterscape Floating Apartments info@waterscape.au or call +61 439 959 638.